Effective Date: 1st May 2025

Dr. Manish Raj – Interventional Spine & Pain Clinic (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://drmanishpainclinic.com or use our services.

By accessing or using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Full name
  • Contact information (email, phone number, address)
  • Date of birth
  • Medical history and health information (if submitted through forms or appointments)
  • Insurance and billing details

b. Non-Personal Information

  • Browser type and version
  • IP address
  • Pages visited on our website
  • Time and date of visits
  • Device information

2. How We Collect Information

We collect information through:

  • Online forms (appointment requests, contact forms)
  • Phone calls, emails, or in-person visits
  • Cookies and web analytics tools (e.g., Google Analytics)
  • Medical and health records (when services are rendered)

3. How We Use Your Information

Your information is used to:

  • Schedule and manage appointments
  • Provide medical care and treatment
  • Communicate with you about your health or our services
  • Respond to inquiries or requests
  • Process billing and insurance claims
  • Improve our website and services
  • Comply with legal and regulatory obligations

4. Disclosure of Your Information

We do not sell, rent, or lease your personal information to third parties.

We may share your information with:

  • Authorized healthcare providers and staff
  • Insurance providers (for billing and claims)
  • Service providers who support our operations (e.g., IT support, web hosting)
  • Regulatory or legal authorities if required by law (e.g., under local health regulations)

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or storage is completely secure.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your experience. These help us understand how users interact with our site and may be used for analytics purposes.

You may set your browser to refuse cookies, but some website features may not function properly.

7. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data
  • Withdraw consent at any time (where applicable)
  • File a complaint with a supervisory authority
  • Request restriction or objection to certain data processing activities

To exercise these rights, please contact us.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Please review it periodically.

11. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us.

Dr. Manish Raj – Interventional Spine & Pain Clinic